Frequently Asked Questionss
Shipping & Return Policy
Which countries do you ship to?
We are able to ship to all countries. For the estimation of the shipping time, please check our Etsy website. Once you have the items in cart, you will be able to check the estimated delivery date and the price for the shipping.
What are your return/exchange policies?
We do not accept returns/exchanges. For more info click here
How long does shipping usually take?
It will take approximately 3-10 business dates for orders within North America, however, for overseas shipping, the shipping time will depend on the location. You will be able to find the estimated delivery date at checkout before you make the purchase.
What if there's a problem with my order?
If there are any problems, please contact hawaii@muumuurainbow.com and we will be more than happy to assist you to make things right!
General Questions
How do I buy the fabrics on this site?
The fabrics on this site can be purchased through Etsy or at our store in Waikiki!
What payment methods are accepted?
I need more quantity than your website has in stock. Do you accept special orders?
For special orders, please contact us at hawaii@muumuurainbow.com.
If I order multiple of the same fabric, does it come in pieces or together?
Multiple order of the same fabric will come together (Ex. four orders of a fabric will come as 1 yard) and therefore if you wish to have separate pieces (Ex. four 1/4 yards), you will need to place the orders individually.
Is there a physical store?
Yes, we are located at 307 Lewers St #305Honolulu, HI 96815.
Do you sell your fabrics by yard?
Yes, we do. We sell from 1/4 yd.
Do you take custom order?
Yes, we do. We make shirts, dresses and other items per request.